Services

Indoor Pickup

Refrigerator/freezer pickup

In stock
Rebate $50.00

Indoor Pickups have limited availability and longer lead times. If possible, move your appliance to an outdoor location and schedule an Outdoor Pickup for faster service. Otherwise, proceed with Step 1 below. You will be asked to sign a damage waiver before our team can work on the unit inside the home.

Please review the Eligibility and Program requirements tabs before beginning step one to ensure a successful pickup of your appliance.

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Program qualifications:

  • You must be an Xcel Energy residential electric customer living in Minnesota.
  • Natural-gas-only residential customers are not eligible.
  • You must be the owner of the refrigerator or freezer being recycled.

Unit requirements for rebate:

  • You must not recycle more than four working units per household, per program year.
  • Your appliance must have a storage capacity between 10 and 30 cubic feet. Mini-fridges typically do not meet this capacity requirement to be eligible for participation.
  • Your appliance must be in working (cooling) order and plugged in at the time of pickup.
  • Primary location (kitchen) and secondary location (garage/basement/other) refrigerators or freezers are accepted. Bottom freezers and side-by-side freezers can only be picked up from a main floor location.
  • Refrigerators and freezers must have been manufactured in 2021 or earlier.
  • Please ensure there is a clear path to the appliance.
  • Ensure pets are crated or removed during an in-home pickup even if they are friendly.
  • Ensure there is someone over 18 to release the appliance.
  • Ensure the appliance is functional.
  • Ensure your appliance is empty and free of food or mold.
  • Ensure the water line is disconnected, our team is not able to disconnect it for you.
  • Elevator access is required if the refrigerator or freezer unit is located above a second floor.
  • Eligible units for a basement pickup; Dedicated Fridge, Dedicated Freezer and Fridge with Freezer on Top (all other types must be brought to the main floor by the customer).
  • Dehumidifier and window/room AC units can be taken if a driver is scheduled to pick up a refrigerator or freezer. Please note: There are no rebate incentives for dehumidifiers or window/room AC units.
  • We reserve the right to decline pickup for any appliance whose removal will put our team, the customer or the home at risk.
  • You will receive an email the day of your pickup to live track your driver.